1-General

1-1 This site is owned and operated by Macarons Galore.

1-2 Access to and use of www.macaronsgalore.co.uk, the products and services available through this website are subject to the following  terms and conditions. By using our services, you are agreeing to all terms and conditions. You should check this page regularly to take notice of any changes made.

1-3 We reserve the right to terminate or restrict access to this website at any time.

1-4 This website may contain links to other websites, which are not operated by Macarons Galore. Macarons Galore has no control over the linked sites and accepts no responsibility for them, for any loss or damaged that may arise from using them.

1-5 We will not disclose any information regarding our customers to any third parties unless it is part of providing a service to you.

 

2- Order Processing and Payment

2-1 A non-refundable 50% deposit based on the agreed quote will be required to secure your order. The outstanding balance will be due no later than 3 weeks before delivery/collection. It is your responsibility to remember to send this payment as no reminder will be issued.

2-2 Any orders placed less than 3 weeks before the wedding/event date will require payment in full.

2-3 You shall make all payments due under the contract without any deduction.

2-4 In the event that payment is not received by us by the due date, we will cancel all orders. We shall be entitled to sell any goods. Once the invoice is cancelled no further invoice/reminder will be issued.

 

3- Macarons Galore products

3-1 Products made in the kitchen of Macarons Galore are made by hand and there will be minor variations in appearance. All illustrations and descriptions displayed on Macarons Galore website, email, brochure or any other way are for guidance purposes only and will not be part of the contract.

3-2 We reserve the right to make alterations to the design, appearance and technical specifications of our products from time to time without notice. We reserve the right to substitute some or all of the contents or packaging without notice.

 3-3 All our products are made in an environment where there is the possibility that non nut products may inadvertently contain traces of nuts.

 

4-Prices

4-1 Prices are inclusive of VAT.

 

5-Delivery/Collection

5-1 We deliver anywhere in the UK mainland.

5-2  It will be your duty to check the goods upon delivery to ensure that the delivery is complete and that the goods have not been damaged in transit. If products are damaged in transit, the maximum amount payable in respect of these products will be limited to the price of the products damaged.

5-3 Macarons Galore will not be liable for any loss (including loss of profit), costs, damages, charges or expenses caused by any delay in the delivery of the goods, nor will any delay entitle you to terminate or rescind the contract unless such delays exceed 30 days.

5-4 If for any reason you will not accept delivery of any of the goods when they are ready for delivery, or we are unable to deliver the goods on time because you have not provided appropriate documents, instructions, licences or authorisations, risk in the goods will pass to you.

5-5 If you reject any goods which are not in accordance with the contract, you shall nonetheless pay the full price for such goods unless you give written notice of rejection to us within 1 working day of delivery and you return such goods to us at your own expense with our prior consent within 2 working days of delivery, proof of postage will be required.

5-6 We shall not be liable if you fail to give us such notice of damage or non-delivery, and any such damage to the goods shall be deemed to have occurred after transit or delivery.

5-7 You are required to provide full and accurate details, including name, address and postcode of the recipient. We will not be responsible for any orders which are not delivered due to an incorrect or incomplete information being supplied by you.

5-8 The goods are at your risk from the time of delivery/collection.  

5-9 Ownership of the goods shall not pass to you until we have received in full all sums due to Macarons Galore.

5-10 We deliver all our products within a 5 miles radius of Aldridge free of charge. Outside the 5 miles radius, a 50p per mile fee will apply. You are welcome to collect your order from our kitchen in Aldridge.

 

6-Hired Equipment

6-1 Hired equipment must be received by Macarons Galore within 7 days of your wedding/event date. 

6-2 We will retain 100% of the safety deposit if hired equipment is received later than the due date.

6-3  We will retain 100% of the deposit if hired equipment is returned damaged/missing parts.

6-4 You are responsible for all hired equipment until it is returned to Macarons Galore.

 

6-Cancellation

6-1 Deposits are non-refundable

6-2 If cancellation takes place 3 weeks or less before the event, we will retain 70% of the total cost of your order.

6-3 If cancellation takes place 1 week or less before the event before the event, we will retain 100% of the total cost of your order.

 

7-Personal Messages

7-1 You must agree that any messages sent by us on your behalf to a third party will not contain anything which could construed to harassment, threatening, vulgar, abusive, obscene, defamatory, racist or which may cause embarrassment or distress to any person or are otherwise unlawful or objectional.

7-2 We reserve the right to refuse to send any personal messages if you breach close 7-1

 

8-Customer Services

8-1 Because of their perishable nature, all our products are non-returnable. This does not affect your statutory rights. If your are not completely satisfied with our products please contact us.

8-2 To resolve any complaints quickly, we advise you to make any complaint within 1 working day of delivery.

 

9-Disclaimer

9-1 We endeavour to ensure that the information on this website is correct. We may make changes to the material on this website or to any services or prices described in it at any time without notice.

 

10- Intellectual Properties

10-1 The intellectual property rights in all software and content made available to you on or through this website remains the property of Macarons Galore unless otherwise stated and are protected by copyright laws and treaties.

10-2 You may store and print the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the contents or copies of the content supplied to you of which appear on this website nor may you use any content in connection with any business.

 

11- Linking to this Website

11-1 You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form or association, approval or endorsement on our part where none exists.

11-2 You must not establish a link from any website that is not owned by you.

11-3 This website must not be framed on any other site, nor may you create a link to any part of this website other than the homepage. We reserve the right to withdraw linking permission without notice.